Privacy Policy

Last updated: March 2026

Richards Health ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Certified health insurance provider for this domain: Tyler Glen Richards.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Location information (state, ZIP code)
  • Health-related information you voluntarily provide for benchmarking purposes
  • Coverage and insurance information
  • Communications and correspondence

We also collect certain information automatically when you use our services, including IP address, browser type, pages visited, and referring URLs. We use cookies and similar tracking technologies to improve user experience.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our advisory services
  • Respond to your inquiries and fulfill requests
  • Send you information about our services (with your consent)
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

Information Sharing

We do not sell your personal information. We may share your information with:

  • Licensed insurance professionals who may assist with your coverage review
  • Service providers who assist in operating our website and services
  • Legal authorities when required by law

Third Party and/or Affiliate Sharing

All the above categories exclude text messaging originator opt-in data and consent; this information we will not share personal information with third parties for marketing/promotional purposes.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Email and Text Message Communications

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

For more information, see our Mobile Messaging Terms and Conditions.

Health Information

Any health-related information you provide through our benchmark tool or consultation forms is used solely for the purpose of refining coverage recommendations. We treat this information with the highest level of care and do not share it with third parties other than licensed advisors assisting with your review.

Note: Richards Health is an insurance advisory service, not a covered entity under HIPAA. However, we voluntarily apply heightened protection to health-related information you share with us.

Phone and Text Contact

If you provide a phone number and check the opt-in box on our contact form, you consent to receive calls and text messages from Richards Health at that number, including by autodialer or prerecorded message, for the purpose of scheduling your coverage review. Consent is not a condition of any purchase or service. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored using industry-standard security practices.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, please contact us at the information below.

Cookies

We use cookies and similar technologies to improve your experience, analyze website traffic, and serve relevant content. You can control cookie settings through your browser settings, though this may affect some site functionality.

Analytics and Advertising

We use Google Analytics and Google Ads to understand website usage and to reach potential clients. We also use the Meta (Facebook) Pixel for advertising purposes. These services may collect information about your activity on our site and other sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: tyler@richards.health

By visiting this page on our website: https://richards.health/#contact

By phone number: (470) 673-3661